Shipping & Returns

From Our Door to Yours

We want receiving your Woody & Jessie order to feel just as easy as choosing it. Here’s everything you need to know about delivery, returns, and exchanges.

Shipping

Once your order is confirmed, our team will begin preparing your pieces for delivery. You’ll receive updates as your order moves through the process.

Processing Time :

Orders are prepared within the timeframe specified at checkout or in your order confirmation.

Delivery Time :

Delivery times depend on your location and the selected shipping method. Estimated delivery details will be shared during checkout where available.

Order Updates :

Once your order has shipped, tracking information may be provided so you can follow its journey.

Returns

Changed your mind? We understand.

Eligible items may be returned within the period specified in our return policy, provided they meet the required condition.
Items should generally be :

• Unworn and unused
• In their original condition
• Returned with original tags and packaging where applicable
• Accompanied by the required order information

Exchanges

Need a different size? Eligible items may be exchanged according to our exchange policy and subject to availability.

Before You Return

Please check the product-specific return conditions and contact our support team before sending anything back. Certain items may have different eligibility requirements.

Need Help?

For questions about your delivery, return, or exchange, reach out to our team and we’ll help guide you through the next step.

Contact Us →